Privacy policy

Last updated: [date]

USA Plaque Designer is a desktop app by Laser Creations Shop LLC for laying out laser-cut plaques. This page explains what the app, this website (usamilitaryplaque.com) and our licence key server do with information about you.

What the app collects

The app has no customer accounts and shows no ads. It sends no usage statistics, crash reports or information about your designs to Laser Creations Shop or to anyone else. The only things it sends are listed below: the licence check and the shared logo library.

Your designs and your files

Plaques, projects, exports, settings and the logos and pictures you add yourself stay on your computer, in the folders you choose. The app never uploads them. If you keep your logo library in a cloud folder (such as Google Drive or OneDrive), that service syncs it under its own terms; the app only reads and writes the folder on your computer.

The app keeps an error log on your computer. It is never sent anywhere unless you email it to us yourself.

Buying a licence key

You pay on a checkout page run by Stripe, Inc. Stripe collects your payment details and handles them under its own privacy policy (stripe.com/privacy). We never see or store your full card number.

From Stripe we receive your email address and whether the payment went through [and: name, billing country, postal code, as set up in Stripe]. We keep your email address with your licence key so we can email you the key, send it again when you ask, and help you if something goes wrong. We send these emails through [email service].

Activating the app and check-ins

When you enter your key, and when the app checks in now and then, it sends our key server:

• your licence key,
• a machine ID: an identifier the app makes for that PC, so a key can be used on up to 3 PCs,
• the PC's name, so you can tell your PCs apart,
• [the app version, if the key server receives it].

The key server keeps these with your key, with the dates of activation and the last check-in, for as long as the key is active [or: for how long]. When you deactivate a PC, [what happens to its record].

[If starting the free trial contacts the key server, say what it sends here. If it doesn't, write: "The free trial runs on your PC and sends nothing to us."]

The shared logo library

When your computer is online, the app checks for logo artwork that Laser Creations Shop publishes for all users (when it starts, every 15 minutes while it is open, when you come back to its window, and when you ask it to) and downloads it from https://logos.usamilitaryplaque.com/. Cloudflare, Inc., our hosting provider, stores these files and serves them at that address.

Like any website, Cloudflare receives your computer's IP address and the technical details every request carries (such as the app's version and the version of Windows) in order to deliver the files. The app sends nothing else with these checks and downloads: no name, no account, no information about your designs. [Choose one and delete the other: "We do not keep logs of these downloads." / "We keep download logs (IP address, time, file and app version) for up to [number] days, only to keep the service working and secure."]

The logos and pictures you add to your own library stay on your computer: the app never uploads them to the shared library or anywhere else. Only Laser Creations Shop publishes logos to the shared library.

This website

This website is hosted by Cloudflare, Inc. (Cloudflare Pages). Like any website, it receives your IP address and the technical details your browser sends with each request; Cloudflare handles these as described in its privacy policy: cloudflare.com/privacypolicy.

The website sets no cookies of its own and uses no analytics or advertising trackers. When you click Buy, it asks our key server for a Stripe checkout page. When you use the "send my key again" form, the email address you type is sent to our key server, which emails the key only to an address that bought one.

The Microsoft Store

If you get the app from the Microsoft Store, Microsoft handles the download and updates under the Microsoft Privacy Statement. Microsoft may show us summary reports about the app, such as how many people installed it.

Who we share information with

Only the services named on this page, and only to sell, deliver and activate your key: Stripe (payment), Cloudflare (hosting) and [email service] (emails). We don't sell your information.

Your choices

You can ask us what we keep about you, or ask us to delete it, by email. [Mike: say what happens to the key if someone asks you to delete their record.]

Changes

If the app, the website or the key server changes how it handles information, we update this page first and change the date at the top.

Contact

Questions about this policy: SUPPORT_EMAIL, Laser Creations Shop LLC, [business address], Gilbert, Arizona.